The "C" Branch

Jaded commentary on random shit, with an extra helping of cynicism, satire and general contempt for society & Western culture, religion, politics, celebrities, technology, business & more.

Update on 1&1 Headaches

Posted by Chris DeMarco on Thursday, October 30th, 2008 at 2:28 pm

I finally got around to emailing 1&1 about the latest set of domains I want to cancel (and they want to not let me cancel), and got a response from them.

Thank you for contacting us.

As we checked the Domain Names, we can see that you have initiated a Domain Cancellation Request but this was not activated, we now need to escalate the case so that the request can be processed.

You will then updated via email when this has been processed.

If you have any further questions please do not hesitate to contact us.

At any rate, hopefully their response to my problems will be better than their English.

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Tagged in:   • 1 and 1 • 1&1 Internet • 1&1 sucks • 1and1 sucks • domains • Internet

One Response to “Update on 1&1 Headaches”

  1. Warth Publishing Inc Says:

    In my opinion 1and1 is a horrible company with a horrible reputation which I found out too late. It should be a warning that when their phone is answered by a recording that tells you if you have gotten a notice from NCO, a collection agency, to press a certain number. If they are a reputable business, why do they have to send so many accounts to a collection agency?
    Also Investigative journalist, Kelli Jack, has written 30 articles about this company and has a suit pending against them. Kelli alleges that 1and1 stole her domain name and sold it. Kelli states: “1and1 should be shut down.”

    And finally, the Washington DC, Pennsylvania Better Business Bureau has them listed as “Unsatisfactory” Read comments on the BBB why. Read some customer comments on Red Flag.

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