The "C" Branch

Jaded commentary on random shit, with an extra helping of cynicism, satire and general contempt for society & Western culture, religion, politics, celebrities, technology, business & more.

Recover Your Contacts After a “New Shopping New Life!” Attack

Posted by Chris DeMarco on Tuesday, March 31st, 2009 at 12:26 pm

Many people who have experienced the aftermath of the “New Shopping New Life!” email attack have found all their email contacts missing as well. So, to recover your contacts after an attack of the “New Shopping New Life!” virus hacker bot thing, here’s what you’ll need to do.

  • First, you will need to contact your mail provider. Let them know that your account was compromised and that you have changed your password. If Yahoo! is your email provider, call them at this number: 1-866-562-7219.
  • If you are unable to remove the vacation autoresponders set by the hacker bot, notify your provider and have them help you with this. Otherwise, inform them that you have already done this.
  • Tell them that you have lost all your email contacts. They will ask you for a handful of contacts you know were in your list. Tell them these contacts.
  • They will do their best to look through their backups from before the bot attacked your account and recover your contacts.

Hopefully this helps. Also, don’t forget to get your computer checked out for viruses, spyware and malware. If you live in Michigan, contact Strellix Computer Repair for quality computer service. Best of luck!

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Tagged in:   • deleted contacts • email contacts • email virus • new shopping new life virus • New Shopping New Life!

2 Responses to “Recover Your Contacts After a “New Shopping New Life!” Attack”

  1. John Says:

    I just called Yahoo, they said they will not retrieve “contacts.”

    They were kind of rude about it like, “what am I supposed to do about, it’s your problem.”

  2. Aimee Says:

    I also called the number listed above and although the woman was polite she was absolutely no help. She instead referred me to the online help page and suggested that I fill out one of the customer service forms which I had already done. I am still awaiting a response from Yahoo.

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