It’s things like this that prove that Microsoft doesn’t want you to win at Solitaire…or at least not easily. See if you can spot why…

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Many people who have experienced the aftermath of the “New Shopping New Life!” email attack have found all their email contacts missing as well. So, to recover your contacts after an attack of the “New Shopping New Life!” virus hacker bot thing, here’s what you’ll need to do.

• First, you will need to contact your mail provider. Let them know that your account was compromised and that you have changed your password. If Yahoo! is your email provider, call them at this number: 1-866-562-7219.
• If you are unable to remove the vacation autoresponders set by the hacker bot, notify your provider and have them help you with this. Otherwise, inform them that you have already done this.
• Tell them that you have lost all your email contacts. They will ask you for a handful of contacts you know were in your list. Tell them these contacts.
• They will do their best to look through their backups from before the bot attacked your account and recover your contacts.

Hopefully this helps. Also, don’t forget to get your computer checked out for viruses, spyware and malware. If you live in Michigan, contact Strellix Computer Repair for quality computer service. Best of luck!

AT&T is the worst company ever.
Not sure how that “possibly” got in there…

If I was to add up all the time I’ve wasted dealing with AT&T Customer Support, I imagine it would constitute a fairly significant percentage of my life. The worst part is that all of the issues I’ve experienced are embarrassingly pathetic on their part and should never have happened if AT&T was truly a legit and reliable company.

About four months ago, I decided to sign up for AT&T DSL in my home. The company offers a “standalone” package that does not require a home phone line and simply provides an internet connection. Since I utilize a VOIP line and an AT&T cell phone for my phone lines (actually an iPhone at the time I signed up), this sort of package made perfect sense for my needs. Read the rest of this entry »

I just got off the phone with a Yahoo! telephone support representative on behalf of one of my clients who is experiencing some issues with a compromised account. I was quite impressed with the friendliness and helpfulness of the representative. Maybe there’s hope for customer support after all.

This individual was experiencing the “New shopping new life!” virus I wrote about a few weeks ago. It seems that this issue affects Yahoo a bit more deeply than it does Gmail, and can even wipe out a user’s contacts.

The representative told me that for issues of a compromised account, the best solution is to call the toll-free support hotline. If you are a Yahoo! user and are having problems resolving the “New shopping new life!” ‘virus’ or have been locked out of your account, the number to call is: 1-866-562-7219.

Hopefully, they will be as kind and helpful to you as they were towards me.

I was lucky enough to come across this article just a moment ago. It seems that Microsoft, having decided that they in fact did not copy enough from Apple when they ripped the best features of its OS to attempt make Vista suck less, is going to try to lose even more of my respect by also ripping off the concept of the Apple Store. Sadly for them, their attempt will fail as there isn’t a remaining ounce of respect for them to lose. Oh well.

Oh, and speaking of Microsoft…if you’re using Internet Explorer, I highly recommend you choose an alternative quick. The viruses are hitting really hard lately, and ActiveX integration (in addition to being just a real great joke) could mean the end of you. You’ll notice the little bar at the top of the site if you’re in IE. Please use it. That’s what it’s there for.

This is a follow-up to my Previous Post.

Unlike my numerous past experiences with 1&1, Winferno actually contacted me promptly and effectively handled the situation. I was pleasantly surprised to get the following response the same day, which was really, well, the only thing I wanted to hear from them:

We have canceled your order before it was processed. All related charges that are currently on hold/pending will be released.

That’s what I’m talking about. Still don’t do business with them. Seriously.

Oh hey, while I’m thinking about 1&1, I just tried to cancel some more domains the other week, and still haven’t received any confirmation that the process took place. I also was just emailed an invoice today and have no idea what it’s for, so it looks like I’ll be having tons of 1&1 fun in the near future. Stay posted.